Terms and Conditions
Last Updated: March 2026
These Terms and Conditions govern your use of the KonektMe website (konektme.com.au) and any services provided by KonektMe ABN [ABN Number] (“we,” “us,” “our”).
By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Services
KonektMe provides digital marketing services including but not limited to web design, SEO, Google Ads management, Microsoft Ads management, Meta Ads management, branding, and social media marketing. The specific services, deliverables, and pricing for each client are outlined in individual proposals or service agreements.
2. Quotes and Proposals
All quotes and proposals are valid for 30 days from the date of issue unless otherwise stated. Prices are in Australian Dollars (AUD) and are exclusive of GST unless stated otherwise.
3. Payment Terms
Payment terms are outlined in individual service agreements. For ongoing services, invoices are issued monthly and payable within 14 days. For project work (e.g., web design), payment schedules are outlined in the project proposal. Late payments may incur a fee of 2% per month on the outstanding balance.
4. Client Responsibilities
Clients are responsible for providing timely access to accounts, content, feedback, and approvals as required. Delays in providing required materials may affect project timelines.
5. Intellectual Property
Upon full payment, clients own the final deliverables (websites, designs, content) created specifically for them. KonektMe retains the right to use work in our portfolio unless otherwise agreed. Third-party assets (stock images, fonts, plugins) are subject to their respective licences.
6. Third-Party Services
Our services may involve third-party platforms including Google Ads, Meta, Microsoft Advertising, WordPress, and hosting providers. We are not responsible for changes to third-party platforms, outages, or policy changes beyond our control.
7. Advertising Spend
Advertising spend (Google Ads, Meta Ads, Microsoft Ads) is paid directly to the advertising platforms by the client and is separate from KonektMe’s management fees. We do not guarantee specific advertising results, as outcomes depend on market conditions, competition, and budget.
8. Service Cancellation
Either party may terminate ongoing services with 30 days’ written notice. Upon cancellation, the client is responsible for payment of all services rendered up to the termination date. Prepaid fees for undelivered services will be refunded on a pro-rata basis.
9. Website Hosting and Maintenance
If KonektMe provides hosting or maintenance services, these are billed on an ongoing basis. Clients may transfer hosting at any time with reasonable notice.
10. Limitation of Liability
KonektMe’s liability is limited to the fees paid for the specific service giving rise to the claim. We are not liable for indirect, consequential, or incidental damages including lost profits, lost data, or business interruption.
11. Privacy
We handle personal information in accordance with our Privacy Policy and the Australian Privacy Act 1988.
12. Dispute Resolution
Any disputes will first be addressed through good-faith negotiation. If unresolved, disputes will be submitted to mediation in Melbourne, Victoria, before any legal proceedings are commenced.
13. Governing Law
These Terms are governed by the laws of the State of Victoria, Australia. Both parties submit to the exclusive jurisdiction of the courts of Victoria.
14. Changes to Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of the updated Terms.
Contact: hi@konektme.com.au | 0466 626 761